So, I finally joined the 21st century of console gaming and got an Xbox; an Xbox 360, to be exact. Pretty cool so far, and I’m liking the Xbox Live thingy, but I’ve already had a problem. The Xbox 360 is supposed to be able to play some original Xbox games, so I went out and got a copy of “Halo” and “Halo 2”, the flagship series of Microsoft’s Xbox console. Neither game would play. Got a weird, uninformative error message (thanks, Microsoft!) and that was that. Checking Microsoft’s support web site, all I could find was “the disc might be dirty”. After cleaning the discs, polishing them with Turtle Wax (seriously, this has helped me revive old discs in the past), and even exchanging them for new discs, still no go. On a whim, I swapped out my Xbox’s hard drive for one from work and bingo! Worked like a charm. With this information to go on, I Googled around some more and came across a useful forum post at that had me: 1) take apart the hard drive enclosure, revealing the 2.5″ SATA drive inside, 2) plug said drive into my PC, 3) run 3rd party software to copy over a working partition containing the original Xbox emulation software. After putting everything back together again I was up and running.

As an aside, Microsoft’s phone tech support is as useless as I’d feared. They basically featured humans reading me the support web pages and transferring me between departments. And to add insult to injury, I was mysteriously cut off right at call center closing time, so I couldn’t call back. Now, I’ve worked at a call center before and calls do not suddenly get cut off at closing time; the center simply stops receiving new calls. I know it’s naïve to call a call center near closing time and expect excellent service, but show a little professionalism guys! I’ve been in the computer business a long, long time, and I think I could count on one hand the number of times Microsoft tech support has been of more use to me than a bag full of dead snails.

Anyways, my Xbox Live Gamertag is “TopherPerson” if anyone out there wants to befriend me. I don’t have a lot of games yet, but Megs is enjoying Viva Piñata.

Viva Pinata

Viva Pinata

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